Your privacy is very important to us at Arnie & B and we are committed to handle your personal data (e.g. your name, address, telephone number, e-mail address, billing and delivery address, debit and credit card details) with total respect and confidentiality. Arnie & B is fully compliant with current data protection legislation. Any personal data that is collected during the purchasing process is only used by us and our carefully selected service provider companies to ensure that we can take, process, deliver your order and maintain your account to the highest standard possible. We also collate statistics about the website traffic, sales and other commercial information which we use to improve our service to you; however, this information is collected on an anonymous basis. We promise not to provide any of your personal data to any outside company for marketing purposes. With a view to understanding our customers better, we will use the information that we have about your shopping habits to offer you products and services that are likely to interest you, unless you have indicated that you do not wish us to do so during the registration process.
You may opt out of the various uses of your personal data any time, even if you have previously given us your consent to use it.
‘Cookies’ are small data files that are temporarily stored on your computer hard drive. They enable us to track your current shopping experience, save the contents of your shopping basket and gather valuable marketing information on website usage which allows us to improve our service to you.
'Cookies' cannot harm your computer and do not contain any personal or private information. In order to provide a personalised shopping experience with the highest level of security our website uses a number of ‘cookies’. In order to shop with us your computer must be set up to receive cookies. If these cookies are not accepted it will not affect the functionality of our website.
Phishing is the practise of tricking a person into surrendering private information for the purposes of identity theft. Please note that we will never contact you by e-mail to ask you to send or confirm any of your personal details. If we need any information of this nature we will only contact you by phone and will take appropriate steps to confirm your identity.
If you receive an e-mail claiming to be from Arnie & B requesting this type of information, please DO NOT RESPOND but let us know and forward us a copy of the email immediately.
Arnie & B has introduced Verified by Visa and MasterCard SecureCode to give you even more confidence when shopping online with us.
These services give you extra protection against unauthorised usage when shopping online.
All you need to do is set up a private password with your card issuer and during the checkout process you will automatically be asked to provide the password when you make a purchase.
To register for these services you must first register with the bank or organisation which issued your card.
Ethical Sourcing Policy
Arnie & B operates an ethical sourcing policy that ensures that its supply base adheres to ethical operating standards based on providing a working environment that protects employee’s health, safety and basic human rights. It is Arnie & B‘s policy not to work with any suppliers who cannot guarantee that they comply with the relevant national employment laws and regulations or do not share the same ethical principals. Given the breadth and complexity of the supply chain we are unable to monitor every single individual involved in the production process however we guarantee that we would never knowingly work with a supplier who was in breach of our ethical principals.
Intellectual Property Rights
All intellectual property rights including trademarks and copyright for all material on the website are owned by or licensed to Arnie & B. You may use any of the information within arnieandb.com for your personal use only. You agree not to copy, transmit, reproduce, publish or distribute any material from the website or use any information for non-personal or commercial purposes. You may print extracts from the website or download and copy information to a local hard drive for your personal use only. You may not link or frame the website or any part of it without our express permission.
Access To arnieandb.com
We will make every effort to ensure that the Arnie & B website is available to use and is operating properly without any errors. However, we reserve the right, from time to time, to restrict access to the website to allow essential maintenance or upload new services and/or improvements although we ensure that any interruptions are kept to a minimum.
Links To Other Websites
There are maybe links on arnieandb.com that will take you to other websites. We do not monitor these other websites and cannot control their content, privacy policies or services; as such we do not accept any liability from the use of these websites. We will endeavour to ensure that all the links will be of interest to an Arnie & B customer.
Every product is sold subject to the product description and supporting information such as size, colour and estimated delivery dates. We make every effort to ensure that the product colour is as accurate as possible but the colours shown may vary depending upon the setting of your computer monitor, we cannot guarantee that the colour shown will accurately reflect the colour upon delivery. We will take all reasonable care to ensure that all of the product details, descriptions and prices are correct at the time when the information was uploaded on to the website, however, the information may not always exactly reflect the position exactly when you place an order. Please note that the estimated delivery times are only estimates and cannot be guaranteed. We reserve the right to refuse orders where the product information, price or product promotion has been incorrectly published.
Prices on the website may be subject to change without prior notice.
Ways to Pay
We accept most major debit and credit cards including Visa, MasterCard, Maestro, Visa, Visa Debit & Visa Electron. We are currently unable to accept payment via cash, cheque, PayPal, Diners Card or any method other than those listed above.
We use reasonable endeavours to make sure that the content on the website is accurate, although we cannot guarantee that is totally accurate. Arnie & B shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on the website. To the extent permitted by applicable law, Arnie & B disclaims all warranties, expressed or implied, as to the accuracy of the information contained in any of the materials on this website. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
We will not be held liable for any loss of goodwill, any economic losses or any special or indirect losses suffered or incurred by that party arising out of or in connection with the Terms and Conditions.
We reserve the right to make any changes, permanent or temporary, to the website or any of the services or policies without notice and at our absolute discretion. You will be bound by the details of the Terms and Conditions and the website information which was in place at the time of use or when you placed your order. It is your responsibility to check regularly to determine if the Terms and Conditions have been changed. If you do not agree to the changes you should not continue to use the website.
It is Arnie & B’s policy not to sell products to people under the age of 18. If you are under 18 you will need to get a parent or guardian over the age of 18 to purchase on your behalf.